Account

Delete your HELLO account

Request deletion of your HELLO account and associated personal data. HELLO is operated by HELLO Buzz Technologies Pvt. Ltd.

Last updated: August 2, 2026

How to request deletion

Email us from the address linked to your HELLO account and ask us to delete your account. Include your display name and city so we can verify the request.

Email: childsafety@hellobuzz.in

Subject: Account deletion request

App: HELLO (com.hellobuzz.in)

In-app option

You can also deactivate your account in the HELLO app: open Profile → Settings → Account → Deactivate account. Deactivated accounts are hidden and scheduled for deletion. Contact us within 30 days if you want to recover the account.

What gets deleted

When we process a deletion request, we remove or anonymize your profile, account email, photos, and personal data associated with your HELLO account. Some records may be retained for a limited period where required by law (for example safety reports or payment records). See our Privacy Policy for details.

Timing

We aim to acknowledge deletion requests within a few business days and complete deletion within 30 days of verification, unless a longer period is required by law.